HEALTHCARE DME SHIPPING POLICY

What is STANDARD SHIPPING?

Standard shipping is our default shipping method. Under this option, we will use either FedEx to ship your package. We will make this determination based on speed and cost-effectiveness. This service is free. Please note: Offer for free standard shipping is only valid in the continental United States (Excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands). Healthcare DME will ship certain products internationally. All shipping charges are calculated by FedEx and will be displayed at the time of checkout. Purchaser is responsible for all shipping, import, and brokerage fees assets by FedEx International or your country customs center.

When will my order be shipped?

Most orders placed before 2:30 pm EST/EDT Monday through Friday will be shipped that day via the chosen shipping choice. Orders placed after 2:30 pm EST/EDT Monday through Friday or anytime Saturday and Sunday will be shipped the following business day. If any orders are not available or on backorder, the customer will be notified and the item will be shipped as soon as possible. All calculations for expedited delivery are based on business days only. 

How much does shipping cost?

Healthcare DME is happy to now offer free standard (2-7 business day arrival time) shipping on all orders over $30.00. All customers have the ability to upgrade shipping to our FedEx expedited options at an additional cost. To find these costs please add the desired items to your cart and initiate checkout to see published rates. We reserve the right to choose a shipping method when orders are shipped free. 

Questions, Comments, Concerns?

Please feel free to contact us from Mon-Fri: 09:00 am to 5:30 pm, Sat: 10:00 am to 02:00 pm EST/EDT with your questions or concerns. We are available via email at info@healthcaredme.com,  or via telephone at 734-975-6668.

View our entire Terms and Conditions.

Note: Healthcare DME is not responsible for any shipping carrier unexpected delays.